Terms and Conditions

Welcome to Graceful Aromas, an online candle store. These Terms and conditions govern your use of our website, purchases and interactions with our business.

Orders and Payments

All orders are subject to availability and acceptance.
Payment methods; Credit/Debit Cards, PayPal, Gpay.
Taxes are not included in the listed price for each item.

Shipping and Delivery

Shipping rates may apply.
Estimated delivery are between 3-5 business Days.
We are not liable for delays or losses during shipping.

Returns and Refunds

See our return policy below.

Product Information

Product descriptions, images and specifications are accurate to the best of our knowledge.
Colors and fragrances may vary slightly.

Safety Precautions

Burn candles on heat-resistant surfaces away from flammable materials.
Follow instructions for candle use.

Liability

We are not liable for damages or injures resulting from misuse or improper handling of products.

Changes to Terms

We reserve the right to update these terms at any time.

Return and Refund Policy

At Graceful Aromas we strive to provide high-quality candles that meet your expectation, If for any reason you’re not satisfied with your purchase, we offer the following return policy:

Damaged or Defective Items

If your product arrives damaged or defective, please contact us within 3 days. We’ll provide full refund or a replacement.

Refund Eligibility

Items must be returned within 14 days of delivery.
Items must be original packaging and condition.
Items must be unused and unburned.

Refund Options

Full refund for defective or damaged item/s.
Store credit.

Refund Process

to initiate any returns.

Provide order number, reason for return and photos of damaged product.
Ship item/s back with 7 days.

Refund Timeline

Refunds will be processed within 5-7 business day of receiving returned items.

Terms and Conditions

Return and Refund Policy

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